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AI in restaurants: When robots serve the food

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Sven Rieken
June 18, 2025

AI forecasting tools can boost sales and cut food waste. And when robots serve the food, waiting staff have more time for guests.

Can AI make restaurants more efficient and sustainable — without losing the human touch?
Across the food industry, artificial intelligence is streamlining operations: from managing inventory and cutting food waste to speeding up service. In some restaurants, AI is already part of daily life. Smart systems help staff work faster and more sustainably — but what does this mean for workers and guests?

Are robots replacing people, or simply supporting them? And how do customers react when machines take on roles traditionally filled by humans? We explore how AI is transforming kitchens, reducing waste, and reshaping the dining experience and what’s at stake as technology moves deeper into hospitality.

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