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Chatbots - The Next Big Thing

January 10, 2017

More and more European developers are discovering the potential of chatbots. These mini-programs interact automatically with users and could be particularly useful in areas like online shopping and news delivery.

DW Sendung Shift Chatbots
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Chatbots - The next big thing

04:08

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The potential of chatbots is diverse. These tiny programs can do everything from recognizing customers’ tastes to relaying the latest weather forecast. Berlin start-up Spectrm is currently devising bots that deliver customized news. Users can contact the bot via Facebook Messenger, and receive updates on topics that interest them within just a few seconds.

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