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Networked in E-stonia

Interview: Sabrina Pabst / sadMay 5, 2014

In Estonia, a broadband Internet connection is available everywhere. A young Estonian tells DW what it's like living in a completely networked European Union country and where the digital boundaries stand.

Sign showing free wireless internet access provided in the park of the Estonia Theatre in Tallinn. (Photo: LEHTIKUVA / Pekka Sakki)
Image: picture-alliance/dpa

DW: Estonia's government considers Internet access something of a fundamental right for citizens. The city of Tallinn has introduced an @Internet sign - unique in Europe - indicating where wireless Internet connection is available. What's your digital day like?

Sandra Länts: There's free wireless Internet connection almost everywhere, so anyone with a smartphone has Internet access. It's all over in Estonia - even in [remote areas], you can get online with 3G or 4G. All restaurants, all bars have their own free Wi-Fi hotspot. Regardless of where you are in the city, you can log in and get online.

I always have my phone with me, and when I don't, I don't feel complete. I'm completely dependent on it. Like I always do my route planning and get a wide variety of daily information from the Internet, and use a lot of apps. I couldn't do without a smartphone.

There's also the so-called daily identification card, which you can use to register doctor's appointments, pick up medication from the pharmacy, or even vote online. With hundreds of government-related tasks intersecting at this one point, you'd have to really trust your government, right?

You can do everything with the card: vote, buy plane tickets, do online banking. I don't use it, because I'm not so sure about it. With voting, too, I'd rather go in person. Otherwise, I don't know what might happen with my vote or data. Since it was introduced in 2005, many Estonians are still skeptical - myself included, since I do so much online.

Sandra LäntsImage: privat

Internet is a fact of life for your generation. So where does your skepticism come from?

It actually really grew during my stay in Germany. In Estonia, almost everyone pays with a debit or credit card. But in Germany I learned that real, physical money matters. Cash counts, so to speak. Since then, I pay with a card as rarely as possible. I don't want anyone following my movements. My bank would be able to know everything that I do. And I'm a little afraid of that.

How does Estonian digital life compare to its German equivalent?

The first month for me in Munich was a shock - there was no free Wi-Fi. Later it was okay because I bought a modem stick. But what really surprised me were the mountains of paperwork. There were always so many papers to fill out and turn in. In Estonia, you can register yourself [when you move] online. But in Germany, you always have to go in person. That was really strange for me - and a lot of work, because I always had to go somewhere, and organize my whole day around that.

The thing that surprised me the most were the huge piles of paper that I needed for my university studies. I also got a paper statement from the bank via snail mail every month. That was funny.

Länts was surprised by all the paperwork she had to do in Germany, including during her studiesImage: picture alliance/dpa

In Estonia, the tax office automatically does your tax return. That's one big advantage of data exchange, right?

When my pay comes into my account, it's always accompanied by a statement that taxes are due - usually in spring. Then I just click on the link for whichever account I get my income, and see what I've received. The tax office automatically calculates how much in taxes I've paid, and how much I should get back. It only takes five minutes, and I end up knowing exactly how much I should get. I just confirm with a click, and the money reaches my account the next week. I don't see any disadvantages.

Sandra Länts works at the Goethe Institute in Tallinn. Estonian by birth, she studied German studies at Tallinn University and spent a year at Bamberg University in Germany.

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