The EU and the UN has called for an end to the Russian-backed Syrian government military offensive in the rebel-held city of Idlib. Almost one million people have been displaced in "horrendous conditions" in the area.
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The European Union on Friday condemned Syrian government attacks on the city of Idlib, warning that a humanitarian disaster was underway.
"The renewed military offensive in Idlib by the Syrian regime and its backers, causing enormous human suffering, is unacceptable," said the EU Council in a statement.
Syrian President Bashar Assad'sRussian-backed offensive on Idlib, the country's last rebel-held enclave, is an attempt to regain territory taken by Turkish-backed insurgents and end the 9-year conflict.
The EU statement went on to urge all sides to "fully respect their obligations under international humanitarian law and international human rights law and to allow unimpeded and direct humanitarian access to all those in need."
The United Nations Secretary General Antonio Guterres on Friday also called for an immediate ceasefire in the region "to avoid an uncontrollable escalation."
"The unfolding crisis in northwest Syria and the terrible human toll on civilians'' is now advancing into areas with the highest concentrations of people — many of them displaced — and threatening to strangle humanitarian lifelines."
Erdogan and Putin in talks
Turkish President Recep Tayyip Erdogan and Russian counterpart Vladimir Putin telephoned on Friday, following encouragement from German Chancellor Angela Merkel and French President Emmanuel Macron.
Putin and Erdogan agreed to "intensify bilateral consultations on Idlib with the aim of reducing tensions, guaranteeing a ceasefire and neutralizing the terrorist threat", the Kremlin said in a statement.
Erdogan "stressed that the regime should show restraint in Idlib" and joined calls for the humanitarian crisis to be stopped.
Putin told Erdogan he was "seriously concerned" by the "aggressive actions" of insurgents in Idlib province.
Merkel and Macron seek meeting to end conflict
The EU statement was released after the EU budget summit began on Thursday. As he arrived for the summit, French President Emmanuel Macron also roundly decried the humanitarian crisis in Idlib.
"For weeks, one of the worst humanitarian dramas has been unfolding," Macron said.
"I wish to condemn in the strongest terms the military attacks carried out for several weeks by Bashar Assad's regime against the civilian population of Idlib," Macron added.
The EU also vowed to deliver new aid to civilians in Idlib. The military offensive in Idlib has led to many reported deaths in the battle between Turkish-backed insurgents and Russian-backed government forces.
The offensive has led to mass displacement, with the UN estimating 900,000 people have been displaced in "horrendous conditions" since December 1. Approximately 500,000 are children.
It is estimated to be the biggest refugee exodus since World War II.
Syria: Idlib reaches a breaking point
Children have frozen to death in Syria's Idlib region as Bashar Assad's troops squeeze its 3 million people. The UN said the exodus could be the biggest "humanitarian horror story of the 21st century."
Image: picture-alliance/AA/M. Said
Families flee as frontline closes in
Syrian troops have intensified their push for the country's last major rebel enclave — a "prelude to their total defeat," according to President Bashar Assad. The violence and mass displacement could result in the biggest humanitarian horror story of the 21st century, said the UN's humanitarian and emergency relief head, Mark Lowcock. Children in particular have become the face of this suffering.
Image: Getty Images/AFP/A. Watad
Largest exodus since World War II
Of the almost 900,000 forced from their homes and shelters in the last three months, 80% have been women and children, a UN spokesperson said. Around 300,000 of those have fled since the start of February alone. The wave of displacement is the largest exodus of civilians since World War II.
Image: picture-alliance/AA/M. Said
Deadly temperatures
With temperatures reaching minus seven Celsius (19 degrees Fahrenheit) at the snow covered displacement camps in the hills near Turkey's borders, seven children have died from exposure and bad living conditions. Save the Children said families are burning whatever they can find to stay warm. The chairty warned the death toll could rise.
Image: picture-alliance/AA/H. Harrat
Belligerents bolster forces
Convoys of Turkish commandos rolled toward the former "de-escalation zone" as Russian-backed Syrian forces intensified their push to retake the area in late January. After 13 Turkish soldiers stationed there to support rebels were killed in early February, diplomatic efforts to broker a cease-fire stalled.
Image: picture-alliance/AA/C. Genco
Highway to nowhere
Assad's offensive to retake the strategic M5 highway leading through Idlib province to Syria's second city, Aleppo; has been a long-term objective. After a Russian bombing campaign helped Syrian forces capture all towns along the route on February 11, fierce fighting in western Aleppo forced more than 43,000 toward the Turkish border.
Image: picture-alliance/AA/M. Said
Russian bombing 'indiscriminate'
The sheer number of Russian and Syrian aerial and artillery attacks on displacement camps, hospitals and schools "suggest they cannot all be accidental," UN human rights spokesperson Rupert Colville said. His office has recorded 299 civilian deaths this year, 93% caused by the Syrian government and its allies. Michelle Bachelet, the UN's human rights chief, called the campaign "indiscriminate."
Image: picture-alliance/AA/I. Dervis
Rebels, jihadis strike back
Turkish-supported rebels have been caught out by the onslaught, as have jihadis who are not officially backed by Ankara. One Islamist group, Hayat Tahrir al-Sham, scored a rare victory last week when they downed a particular model of helicopter that Syrian forces are thought to use to drop barrel bombs on civilians.
Image: Getty Images/AFP/O. Haj Kadour
Search for safety
The UN's Bachelet said "no shelter is now safe" and displacement camps have been overwhelmed by the number of those fleeing from the violence. Many have left the camps to take their chances on the road. Bachelet called for humanitarian corridors to be established to allow civilians to escape.
Image: picture-alliance/dpa/A. Alkharboutli
No way out
Turkey has closed its borders to prevent a further influx of Syrians. It already hosts 3.5 million refugees. That leaves the people of Idlib with no escape route. More than 500,000 of those fleeing are children.